I purchased a pair of shoes from Gucci a couple of days ago, but later opted to return them. I was told by the Gucci store at IstinyePark that they do not provide refunds or accept returns. I was abandoned in a challenging predicament and then forced to return. I bought these shoes for ₺20,000 just two days ago and they refused to give me a refund. It's been 15 days and there's still no sign of a return. The employees are developing their own processes.
I recently purchased a pair of Gucci sunglasses that don’t fit my face properly. When I first noticed the issue, a friend attempted to adjust them and advised me to "wear them for a while" as they would eventually fit better. Unfortunately, that never happened, and they remained uncomfortable. Due ...
I purchased a pair of shoes from your Louis Vuitton store in Bodrum on July 1st. I've always believed in your brand's name and quality, but it seems your Bodrum store staff doesn't share the same commitment. After trying on the shoes at home (they were never worn outside), I realized they weren't as...
I purchased a pair of Gucci sandals, but after wearing them just twice, the leather on the sides and front began peeling and tearing. When I returned them, I was told it was user error and that the leather was delicate. However, this was never mentioned when selling the product. Even sandals sold at...
About two years ago, I purchased a pair of Chanel sunglasses (Model: 8056597785525/00V/A71224X08101S1705 / occi / square sungl acetate rouge irise + bordeaux) from the Chanel store in Izmir IstinyePark, paying around ₺12,000. From the very beginning, I have experienced a constant issue with the tem...
On July 1, 2023, I purchased a pair of unworn Louis Vuitton shoes from the Yalıkavak Marina store in Bodrum. However, when I attempted to exchange them, I was told they had been worn. The store seems to prioritize tourists and lacks adequate attention to local customers. Despite the shoes being unwo...
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