I purchased a Grundig smart robot vacuum from Hepsiburada five years ago, and for the last four times, it has had the same problem. Even though I've asked for a replacement, they keep swapping out the mainboard and sending it back. I've had it up to here! I haven't been able to use it properly much since I bought it, and the warranty is almost up. It's practically turned into garbage. It's such a waste, and honestly, it feels like a betrayal. I'm about to file a complaint with the Consumer Arbitration Board. I'm really frustrated with this situation, and I had higher expectations after spending money on a product like this.
Ever since I almost bought the Viomi robot vacuum, it has been a source of frustration. The robot vacuum, breaking down almost every month, has been sent for warranty repairs over five times in a mere 1.5 years. Despite these efforts, it returns unchanged, continuously plagued with errors. I've requ...
After using my Xiaomi X20 Plus robot vacuum for about five months without any issues, I started experiencing serious problems such as excessively loud noise, failure to clean properly, and the brush constantly falling off. Because of these issues, I sent the product to service a total of three times...
I used the Tefal X-plorer Serie 75 robot vacuum for about 6 months without any problems, but since I moved abroad for a year, I did not use the device at all during that time. When I started using it again this year, for the past 5 months it has constantly shown the “w2 wheel error.” The device come...
Last year, I purchased the Xiaomi Vacuum Mop Pro robot vacuum from the seller Hepsiburada on the Hepsiburada website. The water tank was leaking, but I decided to use it only in vacuum mode, never setting up regular use. I cleaned the filters and the tray when they were full. It never fell as it was...
My Grundig upright vacuum has been taken to the Çiğli service center for the fourth time since September 13th due to it not working. Each time, it was returned with claims that it had been repaired. However, when I used it on the same day, the same issue occurred within 5 minutes, and I called the s...
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