Poor Grundig Smart Robot Vacuum from Hepsiburada
I purchased a Grundig smart robot vacuum from Hepsiburada five years ago, and for the last four times, it has had the same problem. Even though I've asked for a replacement, they keep swapping out the mainboard and sending it back. I've had it up to here! I haven't been able to use it properly much since I bought it, and the warranty is almost up. It's practically turned into garbage. It's such a waste, and honestly, it feels like a betrayal. I'm about to file a complaint with the Consumer Arbitration Board. I'm really frustrated with this situation, and I had higher expectations after spending money on a product like this.
Dear Customer, First of all, thank you for your interest in our company. We have received your complaint. We will contact you as soon as possible. For any information, suggestions, feedback, and solution requests regarding our products and services, we kindly ask you to contact us primarily. As the Grundig family, we wish you days filled with health and happiness. We are here for you 24/7, for your happiness. Grundig Customer Communication Center
