Growtopia Permanent Ban Appeal

I am writing regarding my Growtopia account with the in‑game name “wehole” which was permanently banned on Android yesterday with the stated reason of “casino participation.” I strongly believe this ban is unjustified and that I did not participate in casino activities as claimed. After receiving the ban, I contacted Growtopia support to ask for clarification and a review of my situation. The only answer I received was that permanent bans are permanent no matter what, without any detailed explanation, evidence, or willingness to re‑examine the case, which left me feeling unfairly treated. I respectfully request that you review the detailed logs and data related to my account and the incident in question, and that you lift this ban if no real casino participation is found. I also ask you to clearly explain what concrete evidence was used to decide on this permanent ban, because at the moment I feel I have been punished for something I did not do. I expect a fair and transparent re‑evaluation of my account and, if your review confirms my innocence, a full unban so that I can continue playing Growtopia.