I rented a Fiat Egea from Green Motion, a subsidiary of Metal Oto in Ortaca, Muğla, on 4/3/2024, for three days. When I brought back the car on June 3rd, 2024, they noticed some damage on the lower middle section of the right fender, with a scratch that was around 5-7 cm long. But I want to make it clear that I didn't hit or scrape anything. They sent me an electronic bill for ₺4,800 on 8/3/2024 for this small scratch, requesting payment within five days. I think they're trying to make extra money from their customers by pretending to be professional when they should only be charging ₺1,000-1,500 for that kind of scratch. I'm filing a complaint against this company and leaving the assessment of the damage in the attached picture up to you.
I experienced a significant issue with Green Motion during my car rental. As a loyal customer who has always returned cars clean and with more fuel than received, I feel deceived. Until yesterday, this company was my go-to for rentals in Istanbul, Ankara, and Bodrum. On June 14, 2024, I rented a Fia...
On 14.07.2025, I made the unfortunate mistake of renting a car from the Dalaman branch of Green Motion. I was honest and mentioned that there was minor damage to the exhaust, but without my permission, they deducted ₺26,000 from my credit card and withheld my deposit. Then, they sent me four consecu...
I rented a mid-range car from Sabiha Gökçen Greenmotion Rent A Car for a single day. Upon my return, I was shocked to receive a bill of over ₺3000+VAT for a 1 cm scratch on the trunk. If I had caused the scratch, I would have admitted it. However, despite my objections, I was still charged. Even if ...
On July 21, 2025, I rented a car from the Green Motion Istanbul Airport dealership (Reservation No: 11F09A). That same day, I had an accident that caused damage approximately 30 cm long and 2 mm deep, extending from the right rear door to the right rear fender. While the repair cost for such damage ...
I rented a car from Green Motion for one month, and on the day I went to return the vehicle, there was a small scratch on the bumper that they showed me. I said there was nothing to do about it and agreed to cover the cost. Later, when I went to their office, I asked when the pre-authorization amoun...
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