I placed my order (PR16162213) on August 8 and received it on August 17, only to discover that five of my items were missing. These included two tea tree face tonics, Hyp mi branded scalp tonic, bronzer, shower gel, and hair vinegar. When I brought up this problem to one of your employees at the Nevşehir Forum branch, I was taken aback by their response. I was not only met with complete indifference, but the employee also raised their voice and asked me to leave the store. I find this behavior to be completely unacceptable. I expect the missing items from my order to be promptly sent to me, and I also request that appropriate measures be taken in response to the disrespectful treatment I experienced.
On October 28, I ordered green tea from Pazarama (order number: 745874801). In my first order, even though I purchased multiple packs of green tea, on...
On 10.04.2025, I went to the Sephora Vadi İstanbul store to pick up an order I had placed the previous week. When I finally had the chance to collect it today, I was surprised and disappointed to see that no testers were included—not even one. When I politely asked about it, the staff completely bru...
When we attempted to return our purchased items on July 10, 2023, between 15:25-15:35, we were told that the refund would take 15-20 business days. When we questioned this, your employee at the Kent Plaza Konya Yves Rocher branch, L***, used very inappropriate language and rudely expelled us from th...
On May 17th, I placed an order at the İzmir/Pınarbaşı branch. I added extra items like garlic crust, but they sent it plain without any additions. When I called to address the issue, they told me to write a note for the next order, and they would send it as requested. On May 23rd, I placed another o...
On September 19, I placed an order through Trendyol for an English Home room fragrance. My order arrived at the Sürat Kargo Mobilyacılar Branch on September 20, but since that day it has been kept at the branch and never sent out for delivery. Although the estimated delivery date was shown as no lat...
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