GPay charged my card but the payment failed, how can I get my money back?

On 12 April at around 12:11 a.m., I deposited 20,000 INR into my 4rabet account via GPay. The money was successfully debited from my account, and the transaction is shown as successful on my side, with Paytm transaction ID 610288378439 and support reference number SUP-1337762. However, this amount h...

I made a Jalwa recharge on the website https://jalappw***.com on April 21 via GPay using UPI for an amount of ₹20,000. The money was successfully deducted from my account, but the recharge was never completed on the platform. I have my bank statement as proof showing that the ₹20,000 payment was de...

I am writing regarding two UPI deposits I made via GPay to my 4rabet account that have still not been properly credited, even though I have been contacting support every day since the issue began. My 4rabet user ID is a65b8632-5f1f-47a6-86f5-7ca4a30b4*** and I am using 4rabet from Jowai, India. On 7...

On 12 April 2026, I made deposits to my 4rabet account via Gpay, with a total amount of 6,000 Rs. I completed two separate transactions of 3,000 Rs each, with the Gpay transaction IDs 646865651446 and 646821490488. Despite the payments being successfully processed from my side, the money has not bee...

I use GPay to deposit money into the Big Daddy game, but two of my payments have not been credited to my game account till now. On 10 October 2025, I deposited 2,000 rupees through GPay, and on 21 November 2025 at around 10:05 pm, I deposited 1,500 rupees through GPay. Both payments were successfull...

I made a deposit of ₹4000 to my Tashanwin account via bank transfer/UPI using GPay on 8 January, but the amount has still not been credited to my Tashanwin balance. The money has been successfully debited from my GPay account, and I also have the transaction/reference ID, yet it is not reflected on ...

On November 21, I made a purchase of ₺3,090 on Klasgame.com using the GPay infrastructure. Although the amount was deducted from my Enpara card, it was never added to my balance, and neither the product nor the purchased credit was reflected in my account. When I contacted Klasgame about the issue, ...

On November 1, 2025, I made a payment of ₺1,022.49 via the website of GPay using the Chrome browser on my desktop computer, in order to purchase Riot Points from GameSatış. The transaction was made with the card associated with the account whose last four digits are 7902. The transaction sender numb...

On November 7, 2025, I transferred $47 via GPay using my account at Yapı Kredi Bankası to my Epic Games account. The payment was debited from my bank account, and I have the receipt, but the credit did not appear in my Epic Games balance. My Epic Games account is: Ta*********@gmail.com** I attempt...

On November 3, 2025, I attempted to top up a digital prepaid card with $237 via the website GameSatış using GPay and my digital card. During the transaction, verification was required but could not be completed because my card is digital. As a result, the payment was refused and I was asked to provi...

Today, via my GPay account linked to my Ziraat Bankası account, I attempted two purchases on Epic Games. Both transactions were for approximately $18 and $20 respectively. However, both were marked “cancelled” and failed. My GPay account and my Ziraat Bankası account have no restrictions or missing ...

On October 31, 2025 at 22:59, I made a loading transaction of $425 using my personal credit card from İş Bankası through GPay on the Ko Pazar website. During the transaction I waited in the GPay system for a long time until I was logged out, and Ko Pazar never received the payment notification. The ...

On November 1, 2025, I made a payment of approximately $40 via GPay using my bank card to load tokens into my account on the Mako friend-matching app. After the payment, neither the tokens were loaded into my account, nor did I receive any notification. My transaction reference code is STZREJQJ, and...

Two or three days ago, I made a withdrawal transaction for $3 USD through GPay’s own website. Even though the money was taken from my bank account, the amount was not added to my GPay balance and the transaction was never approved. I have not yet contacted customer service. I’m not sure whether thi...

On November 1, 2025, at 13:51, I made a purchase through VakıfBank using the hpay payment method to buy 750 GPay points in order to purchase a vehicle in the game War Thunder. The reference number for the transaction is 2025015485226552. Although I completed the payment without any issues, the GPay...

On October 25, 2025, I made a payment of $81 via the website www.gamesatis.com through GPay using my Garanti Bankası debit card (reference number 5298*******18, authorization number 472946). The transaction failed but the amount was still withdrawn from my account and to this day (6 days later) no ...

About an hour ago, I made a payment of $11 USD through GPay on my iOS device to purchase an item from the Epic Games store. However, the transaction was canceled, and the money has not been returned to my account. The bank I used was Ziraat Bankası. I’ve never experienced this type of issue before, ...

About an hour ago, I purchased an e-pin code for $3 USD through Bynogame, which was recommended directly on GPay’s own website. I tried redeeming the code on both Steam and the Google Play Store, but on both platforms I received an “invalid code” error. I contacted both Bynogame and GPay customer s...

I transferred ₺1200 from my Garanti Bank account to my GPay wallet, but the money never showed up in my GPay balance. I followed all the steps properly and used the GPay support button to report the issue. Unfortunately, the response I received was completely unhelpful—they told me to reload my bala...

I attempted to fund an online game account using their integrated GPay payment system. The transaction went through, the money was immediately deducted from my account — but the funds never reached the game. After contacting support, it was confirmed that the issue stemmed from GPay’s system. I sub...

On March 2, 2025, I paid ₺8,034 on klasgame.com by entering my card details. Since the payment wasn’t confirmed by the site, it was automatically marked for a refund. The payment was processed via GPay, and I was told that the refund was initiated on March 3, 2025. Their customer service informed me...

I tried to load balance to my Kabasakalonline account via GPay, and although GPay keeps saying “Your balance is available”, the funds have not been transferred to the site. It’s been over three hours, and I’ve sent multiple emails and transaction receipts, yet nothing has changed. GPay keeps cancel...

On 19/03/2025 at 23:45, I attempted to purchase Crysis Remastered through Epic Games using the GPay bank transfer option. The payment was successfully withdrawn from my account, but the game never appeared in my Epic Games library—and I can’t find any record of the transaction on their platform. I ...