Requesting Refund of Google Play Points For Accidental Free Fire Purchase

December 7, 2025 4:41 PM39

I am writing to report an accidental purchase made through my Google Play account and to request a refund of the Play Points used. I am using a Xiaomi Redmi device, and my Google Play account is registered in India. On 7 December 2025, I mistakenly used my Play Points to purchase an emote in the game Free Fire from the Google Play Store. I did not intend to spend my Play Points on this item and realized the error only after the transaction was completed. After noticing this, I contacted both Google Play support and Garena/Free Fire support and clearly explained that the emote was purchased by mistake using my Play Points. However, despite my requests, I have not received any refund or solution so far. I kindly request that the Play Points used for this accidental Free Fire emote purchase be fully refunded back to my Play Points balance. I would appreciate it if this issue could be reviewed and resolved as soon as possible.

Comments

Similar Complaints

Garena Free Fire Diamond Purchase Refund Delay

October 14, 2025 10:09 AM35

On October 8, I accidentally purchased diamonds worth ₺599.99 in Free Fire using my Ziraat Bank account. The transaction...

Free Fire Android Account Banned Without Warning

November 2, 2025 1:30 PM38

On November 1, 2025, around 10:00 p.m., my Garena Free Fire Android account (ID: 5392****53) was suddenly banned even th...