On October 4, 2025, two unauthorized transactions were made from my Garanti Bank card through Google Play for the game Brawl Stars. One of these charges was for ₺189.99, and the other was for ₺94.99. My card was used without my permission by my son.
I request that these unauthorized charges be refunded to me and that the issue be investigated thoroughly to resolve my grievance as soon as possible.
On September 14, 2024, at 8:35 PM, a charge of ₺119.99 was made on my Papara card from the Brawl Stars game without my permission. Again, on September 20, 2024, at 3:51 PM, another unauthorized charge of ₺79.99 was made from the same game. I did not authorize these transactions, and I am requesting...
I urgently need help regarding unauthorized purchases made in Brawl Stars by my 5-year-old son. On 31.03.2025 and 06.04.2025, several charges were made without my knowledge or consent. I never approved these transactions, and I'm extremely upset that there's no clear way to contact support directly ...
My child accidentally made 18 in-game purchases on Brawl Stars through Google Play, totaling ₺2500. As soon as I noticed, I immediately submitted a refund request. However, only 3 transactions were refunded, and I only received ₺360 back. The remaining amount is still being charged, despite my effor...
My child made an unauthorized purchase without my permission, and I immediately requested a refund. However, my request for a ₺3,999.99 refund for 2000 Gems in Brawl Stars was denied, citing the refund policy. This is completely unfair. I did not authorize this transaction, and as a parent, I shoul...
I’m beyond frustrated. I just noticed that Brawl Stars has charged my card €6.95, even though I haven’t bought anything from the game. This isn’t the first time—back in March, there was a similar unexplained transaction. It looks like my card is being charged regularly without my permission, and I h...
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