I just found out that others bought things using my Google Play account without my permission or knowledge. I asked for a refund right away, and I've done it more than occasions, but I haven't gotten a clear answer or explanation. When I check the status of my refund, it's either ignored or automatically turned down without any explanation. I still don't get why I have to pay for something I didn't agree to and certainly didn't want. It's frustrating to not be able to regulate my own account or spending, and it's even worse when I can't get help from a real person. I never believed that a service like Google would leave customers so powerless when they saw charges that aren't theirs.
My 7-year-old son put several games on my phone without my permission, and when I tried to get my money back through Google Play, they all said no. They told me that their refund policy doesn't apply to my case, and while they said they were sorry, they didn't offer any real help. I keep getting the...
I accidentally bought something from the Google Play Store and now I'm in a pickle, haven't gotten around to using the product I bought, so it's just chillin' in my account untouched. I really need some help returning this thing I bought and getting my money back ASAP. The thing is still in my acc...
I’m extremely frustrated and concerned that Google is repeatedly withdrawing money from my account under the name of a PUBG Mobile agreement—and it’s happening without my consent or any kind of confirmation message. I have never approved these transactions, and I’m not even actively playing the game...
My Google Play account was accessed without my knowledge, and around ₺2,700 was spent through the eFootball application. I had no information about or gave any approval for these payments that appeared on my bill after my account was hacked. I learned through notifications sent to me that the charge...
I'm annoyed because Google Play refuses to cancel orders and refund charges. They claim that the payments have already been processed and that the funds will be deposited into my account within 10 business days. But, of course, the money never appears. In other words, they do not offer refunds. They...
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