I am facing a serious issue regarding unauthorized purchases and an incorrect diamond deduction on my Mobile Legends account. On March 2, someone gained access to my phone and made purchases on Google Play without my knowledge. These included Weekly Diamonds and Super Valuable Diamonds offers. As soon as I realized this, I requested a refund, and I did not use the 220 + 170 diamonds that were granted from these purchases.
My diamond balance before the purchases was 110 diamonds. I spent 100 diamonds, leaving me with 10 diamonds in my account. However, after the refund, my balance wrongfully dropped to -331 diamonds. Logically, I should still have 10 diamonds, not a negative balance. Yet, the system is now forcing me to repay 341 diamonds that I never used, which makes no sense.
Mobile Legends just took away my diamonds, claiming I purchased them from an unauthorized source—but that’s completely false. I have only ever bought diamonds directly through the in-game purchase system, and my full payment history is available and verified through Apple. There has never been a thi...
On August 27, I purchased a 50+50 diamond pack in the Mobile Legends game using my Android device through Google Play. The payment was processed successfully, and the money was deducted from my account, but the diamonds were never credited to my game account. My in-game username/ID is 1804064442 (54...
I have wasted a lot of time and money playing Mobile Legends because I am addicted to it. But recent events have given me a problem that I haven't been able to solve yet. I went ahead and bought a Weekly Card from Google Play in preparation for the Double Diamonds event without first asking for a re...
On November 16, I purchased 50 diamonds in Mobile Legends, taking advantage of the November sale. Since I was hesitant to invest more due to past issues, I decided to start small. Despite completing the purchase, I received a message stating, "Purchases are not available in your country." After mult...
I bought ₺125 worth of diamonds and an additional ₺25 in Mobile Legends. However, when I checked my account, I saw that an extra ₺125 was charged. I filed a complaint, and the amount was refunded, but now my account shows -270 diamonds, claiming I obtained them unlawfully. This is completely false, ...
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