Accidental Goodnotes Deletion Causes Loss of Over 50 Critical College Class Notes

I had hundreds of notes in the Goodnotes application that I have been using on my iPad for two years. Today, I accidentally deleted the application, and when I reinstalled it, only a few previously downloaded files were restored; none of the notes I took this year are there. In particular, more than 50 notes belonging to this year's classes have completely disappeared. My exams are next week, and I need these notes urgently.

I pay regularly every year via the App Store, and the fact that my notes were not restored even though I logged into the app has caused major distress. I could not find a contact phone number to reach the app's support team either. I demand that my lost notes be restored as soon as possible and that my issue be resolved.

Comments

Similar Complaints

GoodNotes Shows “Internet Error” While My Connection Is Strong

72

I’m a Premium GoodNotes subscriber, but for the past few days, the app hasn’t been working properly. When I log in, the ...

I Face Unexpected GoodNotes Subscription Cancellation

32

My GoodNotes subscription was cancelled for no reason. Although I’m still listed as a member, I cannot open any of my fi...

I Can’t Use Goodnotes 6 on My iPad 10—Keeps Crashing

112

I’m using the 10th generation iPad, and the Goodnotes 6 app has become completely unusable. Every time I open the app, i...