I have tried multiple times to purchase a museum entry ticket through GetYourGuide, but I keep encountering the same payment error. No matter how many times I attempt the transaction, it simply won’t go through.
I have tested different variations—using Latin characters, removing Turkish characters, trying both uppercase and lowercase letters—yet the issue persists. There is no clear explanation for this error, and I have no idea how to fix it.
GetYourGuide, what is causing this issue, and how can I resolve it? I need a working solution immediately, as this is preventing me from completing my booking. Please address this problem as soon as possible!
I purchased two tickets for the Louvre Museum on June 23, 2024, through GetYourGuide, paying ₺1825. However, just one day after purchasing, GetYourGuide canceled my tickets without any explanation. Despite this, I have yet to receive my refund. I have waited long enough and demand an immediate refu...
I sold a tour through GetYourGuide, and even though my invoice was issued at the end of the month, I still haven’t received my payment. The payout approval was never given, and I have been waiting with no updates. I have tried reaching out via email multiple times, but GetYourGuide does not respond...
I booked a tour in Cappadocia through GetYourGuide and paid in ₺ (Turkish Lira) as shown on the app. The price was clearly displayed in ₺, and my payment was processed accordingly. However, when I checked my bank statement, I noticed a ₺300 discrepancy—I was charged significantly more than the adver...
I purchased Global Village Dubai entry tickets through GetYourGuide for October 26, 2024. However, when we arrived at the entrance, security refused to let us in, saying the QR codes provided were not valid tickets. As a result, I had no choice but to buy three new tickets on the spot for 874₺, eve...
I have been working with Expedia for two years. In the first year, we didn’t experience any payment issues, although we didn’t receive many reservations through the platform. However, this year, we received significantly more bookings, totaling €2,500, but have not received any payments from Expedia...
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