Earlier today, I received my delivery from the Getir website. Among the items was a pack of 5 Fuse Tea Lemon, just as I had requested. Four of these cans arrived damaged and distorted, so I asked for a replacement. I reached out to Getir's Live Support feature on their app multiple times, with one-hour intervals, to address this issue. Unfortunately, there has been complete silence in response. I reached out to customer service earlier in the afternoon, and despite the passage of several hours, there has been no discernible advancement in resolving my issue. You're not meeting expectations.
Hello, I ordered Burger King through Getir, and my order arrived incomplete. When I contacted live support, their lack of concern was extremely frustrating. They told me four times that my missing items were on the way, but five hours later, there’s still no order and not even an apology. I’m deepl...
I ordered from Getir, but even though it never arrived, the app indicates that it was delivered. It has now been three days, and the problem remains unresolved. Whenever I contact them, I hear “we’ll get back to you,” yet I never receive any actual updates. I reached out to both the app's support te...
I am writing to formally address an issue with my recent order, where I received three incorrect items. I immediately contacted Getir support team to report the issue and requested either the correct items or a return of the incorrect products. I was informed that the return process would be initiat...
I placed an order with Getir Large, expecting it to arrive within the specified time. Initially, the app showed that the order was delayed, but later it marked the order as delivered. However, the order never actually arrived. I called customer service multiple times, but each interaction felt robot...
Even though I selected the “deliver immediately” option and paid accordingly, the products were not delivered even after 3 hours. I contacted customer service, but they only told me to keep waiting without offering a real solution. I canceled the order, but this time I have been waiting for 4 days f...
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