I ordered two medium pizzas from Little Caesars through Getir, but they never arrived. The restaurant had already closed, yet after some time, the system showed that the order was "delivered," which wasn’t true. When I contacted live support, they told me to check my doorstep or wait, but there was nothing outside. I requested a refund, and the support agent said they were creating a refund request, but I haven't received any confirmation. I’m left wondering whether my request was actually processed. Can someone please look into my refund request and resolve this issue promptly? I expect Getir to handle this situation responsibly.
It's been two hours since I ordered on Getir. When I looked at the app, it said the order was dropped off. I asked for a refund, but they ignored me and still delivered the pizza. I grabbed a quick snack, but it was ice cold. I reached out to live support and had a chat with E***. I told them to get...
We ordered a pizza from Little Caesars on September 13, 2024, around 2 AM due to late-night hunger. The order was marked as "delivered" after 30 minutes, but no pizza arrived. We contacted customer service to inform them, and they said it would arrive in 5 minutes. After waiting another 10 minutes, ...
I placed two orders from Getir. One of them was delivered, but the other one was canceled by the courier, saying they couldn't reach me. However, Getir couriers regularly deliver to my address, so I don't believe they could reach me. Getir has not refunded me for the canceled order, even though the ...
On November 12, 2025, I placed a pizza order through Getironline from Little Caesars. The pizza arrived without mozzarella cheese. I waited around 45–50 minutes for it. I was extremely hungry, and as I’m writing this, it’s already 01:11 a.m. I called customer service and explained that I had kept t...
I canceled my order on Getir, anticipating that the refund would be processed immediately since I made the cancellation right away. Unfortunately, the payment was not credited back to my account at that time. I contacted their support team multiple times and was assured each time that the issue woul...
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