I placed a food order through Getir, and it’s been 2 hours and 10 minutes, but my meal still hasn’t arrived. To make matters worse, when I contacted Getir's live support for help, the representative ended the chat instead of resolving the issue. I’ve been left hungry for over two hours and am extremely frustrated with both the delay and the poor customer service. This experience has been very disappointing, and I expect Getir to address this promptly.
I ordered food from Burger King through Getir, where the estimated delivery time was 30 minutes. However, the order arrived two hours later, completely cold and inedible. Despite contacting both Burger King and Getir, neither company offered any help or a proper resolution. They simply redirected me...
Hello, I ordered Burger King through Getir, and my order arrived incomplete. When I contacted live support, their lack of concern was extremely frustrating. They told me four times that my missing items were on the way, but five hours later, there’s still no order and not even an apology. I’m deepl...
I placed an order through Getir, but even though it was never delivered, I received a notification saying it was. I spent an hour with customer service, only to be told that they created a report and I’d have to wait for a response. Despite my time and frustration, no resolution has been provided ye...
Today, I ordered a burger meal from Burger King through Getir. When it finally arrived after a long wait, the food was not just cold—it was practically frozen, stale, and completely dried out. To make matters worse, some items were missing from the order. The whole experience was disappointing. I re...
I ordered from Getir, but even though it never arrived, the app indicates that it was delivered. It has now been three days, and the problem remains unresolved. Whenever I contact them, I hear “we’ll get back to you,” yet I never receive any actual updates. I reached out to both the app's support te...
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