I placed an order with Getir in Antalya Çaybaşı Mahallesi. After waiting for two hours, I called the restaurant, but they said they couldn't reach me and didn't even ring the bell. I phoned live support and asked for a refund, but they refused. You can't even request a refund for an undeliverable good. You keep customers on the phone for hours, unable to complete orders. Getir is failing to deliver, hurting your reputation.
I placed an order on Yemeksepeti at 22:47. After waiting for an hour, I attempted multiple times to inquire about the status of my order by contacting the Help Center. Unfortunately, the support I received was unhelpful and lacked any meaningful resolution. Despite being repeatedly informed that the...
I used the GetirYemek app to order 216 TL worth of food from Burger King at 00:56, but it never came by 03:14. Even though I called customer service several times and was told that the food was on its way, it never came. Finally, I called them again to tell them about the problem. At first, they sai...
I ordered food from Burger King through Getir, where the estimated delivery time was 30 minutes. However, the order arrived two hours later, completely cold and inedible. Despite contacting both Burger King and Getir, neither company offered any help or a proper resolution. They simply redirected me...
I placed a food order through Getir, and it’s been 2 hours and 10 minutes, but my meal still hasn’t arrived. To make matters worse, when I contacted Getir's live support for help, the representative ended the chat instead of resolving the issue. I’ve been left hungry for over two hours and am extrem...
Getir, a Turkish delivery platform, fails to return my payment even though my order has been delivered completely wrong. On March 29 I ordered food from Popeyes. My food order was mixed up and someone else's order has been delivered. Even though I contacted Live Support of Getir, they could not cont...
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