I ordered food from the Getir app, but my order arrived incomplete. The delivery guy told me my drink had burst and to file a complaint, which I did. Plus, my meal came with tomatoes, which I can't eat. I immediately requested a refund, but a whole day has passed, and I still haven't heard back from them. It's really frustrating because I was looking forward to my meal, and now I'm stuck dealing with this hassle. The lack of response is disappointing, and it feels like they don't care about their customers at all. It's been an annoying and stressful experience, and I expected better service from Getir. Customer satisfaction is zero, and I’m seriously considering not using this service again. What a letdown!
I ordered from Getir, but even though it never arrived, the app indicates that it was delivered. It has now been three days, and the problem remains unresolved. Whenever I contact them, I hear “we’ll get back to you,” yet I never receive any actual updates. I reached out to both the app's support te...
I made a purchase on the Getir app for some food. My meal was never delivered, even though they falsely marked it as delivered in their system. I attempted to contact their support, but they abruptly ended our communication. I've been sending them emails, but they seem to be avoiding the issue. This...
I placed two orders from Getir. One of them was delivered, but the other one was canceled by the courier, saying they couldn't reach me. However, Getir couriers regularly deliver to my address, so I don't believe they could reach me. Getir has not refunded me for the canceled order, even though the ...
I placed an order through Getir, but even though it was never delivered, I received a notification saying it was. I spent an hour with customer service, only to be told that they created a report and I’d have to wait for a response. Despite my time and frustration, no resolution has been provided ye...
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