I made a purchase on the Getir app for some food. My meal was never delivered, even though they falsely marked it as delivered in their system. I attempted to contact their support, but they abruptly ended our communication. I've been sending them emails, but they seem to be avoiding the issue. This behaviour is not appropriate for a professional setting. I am very unhappy with this company.
My address was accurate when I used Getir to make a recent purchase, yet the app displayed the wrong location. Consequently, they notified me that they wouldn't be refunding my payment and canceled the order. In this case, I feel as though I have been treated unfairly. I've used Getir many times bef...
I ordered from Getir, but even though it never arrived, the app indicates that it was delivered. It has now been three days, and the problem remains unresolved. Whenever I contact them, I hear “we’ll get back to you,” yet I never receive any actual updates. I reached out to both the app's support te...
I placed an order with Getir Large, expecting it to arrive within the specified time. Initially, the app showed that the order was delayed, but later it marked the order as delivered. However, the order never actually arrived. I called customer service multiple times, but each interaction felt robot...
I made a purchase through Getir on Sunday, March 24, at 16:38. At 17:13, I received a message stating that my order had been canceled. They claimed the courier attempted to contact me but couldn't reach me. They insisted the issue was with Getir, not the building or the restaurant. When I contacted ...
I ordered food from the Getir app, but my order arrived incomplete. The delivery guy told me my drink had burst and to file a complaint, which I did. Plus, my meal came with tomatoes, which I can't eat. I immediately requested a refund, but a whole day has passed, and I still haven't heard back from...
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