For ten years since 2010 , I trusted GEICO. Like a fool, renewed my policies year after year, I don’t know after after all the developments in technology, now a simple billing issue turned into a multi-day odyssey of hold music and dead ends. after hours of wasted time, I reached a rep who didn’t even get me. GEICO boasts about convenience, but that's a flat-out lie. A minor policy adjustment became endless paperwork, conflicting instructions, the staff's indifference is a perfect reflection of them, I’m convinced, the lady of the phone I guess she was S**** told me I could go anywhere else. How nice, I will. Ten years of loyalty meant nothing.
You'd think after being a customer for like, ten years, things would be better. basically, I missed my flight back from France because security took forever, figured my travel insurance would cover it. Travelex denied my claim, tried to fight it, but they just threw more exclusions and hoops at me t...
I have to say, what they made me go through was anything but enjoyable. Since I started looking for insurance options, I encountered a bunch of challenges. Their website, which was supposed to be easy to use, was actually quite frustrating, trying to find the right policy and coverage options was qu...
Used them for 10 years, big mistake! Service is awful! Rude people who don't know what they're doing. Repair guys showed up whenever they wanted, charged me for stuff I never called for! Wanted more cameras, called ADT a bunch, nobody ever called me back. Got them from another company instead. App k...
I was unable to resolve the issue over the phone because of technical difficulties, it's not my fault for sure. reached out to customer service over ten times, complaints, and other issues, but to no avail. The representatives incessantly close the case after claiming the issue is resolved, but th...
Geico handled my latest request incompetently for sure. I was parked outside Walmart when another truck just hit me quite hardly. The person told me that they have insurance with you. no police report was filed, the other driver admitted fault at the scene. Despite this acknowledgment, GEICO has onl...
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