I wanted to upgrade my membership because I added a few things to my trip in August. It's been over a week since I conta...cted them, but their workflow is so slow that I'm worried it won't be done by my flight on August 5th. I've tried everything, including filling out the online form on their website
I filed a claim with Travelex insurance, did everything right, sent in all the stuff they needed, followed all the rules...... and they denied it at first! Anyway, it took forever to fight it, but finally they kinda-sorta approved it. But here's the kicker: they didn't give me back all the money I shou
I needed to use my travel insurance for something, and let me tell you, it was like pulling teeth! sent them all the pap...erwork they needed right away, but never heard anything back for weeks. It's like they fell off the face of the earth! Not exactly comforting when you're waiting on an insurance cl
You'd think after being a customer for like, ten years, things would be better. basically, I missed my flight back from ...France because security took forever, figured my travel insurance would cover it. Travelex denied my claim, tried to fight it, but they just threw more exclusions and hoops at me t
