I purchased the Huawei Watch GT2, anticipating that it would be ideal for swimming, particularly because it features a specific swim mode and is marketed as water-resistant. I haven't used it while diving—just during my usual swimming sessions—and it still managed to take in water. I took my device to the service center, and they informed me that the screen, motherboard, and battery had all suffered from liquid damage. They quoted me a repair cost of ₺4744. I was quite disappointed, as I depended on the product's official features and adhered to the recommended usage instructions. It's baffling that a watch advertised for swimming can't withstand even minimal water exposure. I anticipated greater transparency and responsibility from a company such as Huawei.
I had a screen problem with my Huawei GT3 Pro watch. When I took it to an authorized service center, they said the screen needed to be replaced and I would have to pay ₺9,500. Since I love my watch, I agreed, and the screen was replaced. Because I use this watch for swimming, I went into the sea aft...
My Huawei GT-3 Pro smart watch, which I purchased in August 2022, malfunctioned after going in and out of the pool twice in a row. In the first case of malfunction, the company delivered my watch saying that the main board was replaced and that the repair was done under warranty. 5 days later, I wen...
I purchased a Huawei Watch D2 smartwatch and used it for only three weeks before it suddenly shut down and never turned back on. I sent it to the authorized service center, and to my surprise, they claimed it was user error due to liquid damage and demanded ₺8,000 for repairs. I clearly explained t...
I bought my Huawei GT Runner smartwatch in 2022 and have been using it for about three years without any problems until it came into contact with water. I went in the water with this watch, which we trust to check the time on vacation, and then it came into contact with water for the first time. (I ...
I purchased the Huawei GT3 Pro watch on September 8, 2022. During normal use without any physical damage, my touchscreen stopped responding, and then the device turned off. On November 6, 2023, I sent the device to the authorized service center Ouno. They informed me that due to contact with liquid,...
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