Xolvie Resolution Specialist September 05, 9:00 am
The first thing you should do is protect your account. Change the password on the site you use to log in, check for and sign out of devices you don't know, and turn on two-step verification.
Also, Garena says that any guest account should be linked to a platform to avoid losing it.
Next, open a support ticket in the Free Fire Help Center and include the legal receipt for the payment. If you can't find it, you can download it again from pay.google.com.
After you give the necessary information, processing could take up to three business days.
If the hack used modified or third-party APKs that said they would give you free gems, stop using them right away.
They are very dangerous for your security and can get you banned for good. Only get apps from approved stores.
If the problem remains unresolved, consider filing a complaint on Xolvie to raise awareness about the issue and inform others.
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