Free Fire Charged Me $35 but Didn’t Deliver My Diamonds

Muhammet
Garena Free Fire
November 27, 2025 9:32 PM195

On November 27, 2024, at around 8:56 p.m., I purchased $35 worth of diamonds through the Free Fire game. Even though the payment was successfully charged to my bill, the diamonds I purchased were never delivered to my game account.

I have the transaction details and receipt, and I can provide them if needed. I’ve never experienced an issue like this in Free Fire before, so paying for something and not receiving it has been extremely frustrating.

I request that the diamonds I paid for be added to my account as soon as possible, or if that is not possible, that my payment be refunded.

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