On November 24, during a discount offer on Hepsiburada, I ordered a bomber jacket from GAP with a 30% discount. On December 1, I received information that the order was not available and had been canceled, with a refund to be issued. Why is a product not in stock during the discount period being offered for sale? We chose GAP because the discounts were only valid for a short time, and now GAP has canceled the order, taking away our discount. The same product is still being sold on their own website. I request a refund of the GAP discount. The faulty inventory management has led to disappointing consequences for my purchase decision and has affected my trust in shopping at GAP.
On November 26, I purchased a discounted product through the GAP website, intended as a gift, and regularly checked the status of my order. Despite being informed that the product was ready but not yet shipped and that I needed to wait a little longer, my order was canceled on December 2 without any...
On September 25, I purchased a pair of sweatpants from GAP online, and it showed as in stock. For days, the order status remained “preparing,” so I contacted customer service, and they assured me it was being prepared and would ship soon. However, on October 2, I received a message saying that my or...
On November 24, 2023, I placed an order with GAP for 4 items. For three weeks, the system indicated that my products were 'being prepared.' When I contacted GAP, I was informed that the products were marked as 'lost' and returned, despite available inventory (after a month). I don't understand how d...
I recently purchased items from GAP Online and was notified that two of them had been canceled due to stock shortages. To my chagrin, these products are still listed as available on the website and show an in-stock status. When I go to repurchase them, I discover that their prices have risen. As a r...
During the Black Friday discounts, on November 11th, I placed an order for a reasonably priced Tommy Hilfiger jacket from the online store. Despite the expected delivery date being between November 14th and 16th, my order wasn't shipped. Frustrated, I called customer service twice, but received no c...
Comments