Galabet Deleted My Account Balance and Blamed Me Without Resolving the Issue

profile
Medet
December 25, 2024 1:21 am
145

Last night, I added funds to my Galabet account and successfully boosted my balance before signing out. Upon returning an hour later, I noticed that my account no longer displayed the ₺34,000 that had been there when I logged out. I reached out to live support, and they stated that I had made bets without my awareness, then suggested that I change my password. I was optimistic about recovering my losses, so I deposited another ₺10,000, but unfortunately, that amount vanished just like the previous one. The site seems to be mismanaging my funds and placing the blame on me for the problem. After a year of using Galabet and understanding the potential ups and downs, I must say this experience has been quite disappointing. My withdrawal amount disappeared, and when I attempted it again, the exact same issue occurred. The issue was not resolved, and I was unfairly blamed for it.

Medet
Medet
December 26, 2024 6:23 am

The customer representatives who contacted me are speaking differently, as if they're mocking me. I don't understand where I'm making a mistake. Everyone is taking advantage of our goodwill, giving away 5000 gala points as a gift, as if mocking us, and they've taken our money.

December 26, 2024 5:46 pm (1 day after complaint)

Similar Complaints

Galabet Missing Funds and Poor Support: My Deposits Disappeared

profile
Medet
December 25, 2024 1:15 am
119

Galabet Account Reset - Balance Zero After Login

profile
İsmail
February 23, 2024 11:07 am
110

I Deposited on Ultrabet and Lost Everything After My Account Was Hacked

profile
Mertcan
May 10, 2025 2:25 am
49
I Deposited on Ultrabet and Lost Everything After My Account Was Hacked

Trendbet Balance Dropped And Unauthorized Bets After Win

profile
November 16, 2025 3:41 pm
31

Galabet Cut My Balance in 20 Seconds and Blamed Me for a Game I Never Played

profile
April 16, 2025 2:37 am
113
Report a Similar Issue