Xolvie Resolution Specialist August 15, 2025 1:00 pm
If your FreshBet payout request is still being processed, make sure you've finished all the steps for Know Your Customer (KYC) verification by providing a clear ID, recent proof of address, and proof that you own the withdrawal method.
Also, make sure you've met all the wagering requirements and that the amount you want to take doesn't go over FreshBet's weekly or monthly limits.
Use the same way of payment you used to deposit, and instead of a bank card, choose a faster method like cryptocurrency or SEPA transfers.
If the request has been waiting for more than the stated number of days, contact FreshBet's live chat with information about your transaction and politely ask for the matter to be escalated.
❗ If the problem remains unresolved, consider filing a complaint on Xolvie to raise awareness about the issue and find support.
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