Freeletics Charged Me for 1-Year Subscription But No Access

Recep
August 20, 2023 8:04 PM6

I renewed my Freeletics subscription for another year through Google Play and was charged, but my subscription isn’t active! Despite the payment going through, I have no access to my account, and it doesn’t recognize my renewal.

I have been using Freeletics regularly and rely on it for my workouts, so this is a huge inconvenience. I need my subscription activated immediately. I have already paid, and I expect full access to the service I purchased.

Freeletics, fix this issue now and restore my subscription! If you’re charging users, you need to ensure the service works properly. Respond to my request and resolve this ASAP!

Comments

Similar Complaints

Freeletics Won’t Refund My Subscription

Melisa
July 3, 2023 6:39 PM4

On July 2, 2023, I accidentally purchased a Freeletics subscription through their website. I immediately requested a ref...

Fitify App Charged Me Even After Cancellation – I Need a Refund

Yusuf
Yusuf
Fitify
September 27, 2023 9:55 PM98

I subscribed to Fitify on Google Play just to try it out, but within 15-20 minutes, I realized it wasn’t for me and imme...

Fitify Premium Subscription Doesn’t Unlock Promised Features — Want Refund

Umut
Umut
Fitify
September 26, 2025 3:50 PM23

On September 26, 2025, I purchased a yearly Premium subscription for the Fitify app using my credit card. After completi...

1

Fitify Canceled My Membership in 3 Days but Still Charged – No Refund

Zemzem
Zemzem
Fitify
June 20, 2024 9:48 AM103

I purchased a Fitify subscription, but because I didn’t log in within the first three days, my membership was automatica...

Fitify Canceled My Membership in 3 Days but Still Charged – No Refund

Fitify Refund Not Received Even After Google Confirmation

Kayra
Kayra
Fitify
July 22, 2025 9:24 AM20

It’s been over one to two months, and I still haven’t received my refund from Fitify. Even though Google approved the re...