Brand Overview: Freeletics
Freeletics is a digital fitness and training platform operated by Freeletics GmbH, based in Munich, Germany. The company provides personalized workout programs and digital coaching designed around users' fitness goals, preferences, available equipment, and training schedules.
Contact Info
Support Email: [email protected]. Phone: +49 89 452051850 is listed for Freeletics GmbH. Customers can also contact support through the online Help Center and contact form.
Industry and Operations
Freeletics operates in the digital fitness and wellness industry. Its apps provide personalized training plans, AI-assisted coaching, workouts, nutrition guidance, and other tools that users can access through free and paid subscription options.
- Personalized fitness and training plans
- AI-powered Coach
- HIIT and bodyweight workouts
- Strength and gym training
- Running and cardio workouts
- Calisthenics and equipment-based exercises
- Weight-loss and muscle-building programs
- Nutrition guidance through Freeletics Nutrition
- Progress tracking and workout history
- Training challenges and community features
- Paid Coach subscription plans
User Sentiment
User feedback is mixed. Many users value the personalized workouts and broad exercise selection, while complaints commonly involve subscription renewals, refunds, workout personalization, technical problems, and access to paid features.
- Automatic subscription renewals and unexpected charges
- Difficulty cancelling subscription renewals
- Refund requests and renewal refund limitations
- Paid workouts or features not appearing after purchase
- Concerns about subscription pricing and trial offers
- Training plans perceived as repetitive or insufficiently personalized
- App crashes, bugs, or technical problems
- Problems logging in or accessing an account
- Workout scheduling and plan customization concerns
- Customer support and issue-resolution concerns
Share Your Experience
Have you used Freeletics for fitness or training? Share your experience, including any issues with workouts, subscriptions, billing, refunds, account access, technical problems, or customer support, on Xolvie.