I renewed my Freeletics subscription for another year through Google Play and was charged, but my subscription isn’t active! Despite the payment going through, I have no access to my account, and it doesn’t recognize my renewal. I have been using Freeletics regularly and rely on it for my workouts,...
On July 2, 2023, I accidentally purchased a Freeletics subscription through their website. I immediately requested a refund, but they redirected me to the App Store. However, my purchase was not made through the App Store—it was directly through their website. Despite repeatedly explaining the situ...
Freeletics charged my card without my approval for a monthly subscription renewal, even though I never accepted it. When I requested a refund, instead of returning my money, they offered me a coupon to reactivate my membership whenever I want. This is completely unacceptable! I don’t want a coupon—...