My experience at the Four Seasons Sultanahmet Café was deeply disappointing and disrespectful. Although the café is open to everyone, it’s clear non-hotel guests are treated as second-class visitors. When my friend and I arrived for coffee, a staff member coldly informed us that certain seating area...
I booked a one-night stay at Four Seasons Apart in Muğla Dalyan for my family, but the experience was a complete disappointment. The room we were given looked nothing like the photos sent to us. For a family of four, including two children, we were offered an unsanitary and unsafe attic-style room a...
We reserved a bungalow at Sapanca Four Seasons Hotel for two nights starting September 27, paying a ₺5,000 deposit. Although check-in was available after 2 PM, we arrived around 7 PM due to work. Upon arrival, we were shocked to see stink bugs on the windows, floors, and even in the jacuzzi. The sta...
We reserved a bungalow at Sapanca Four Seasons Hotel for two nights starting September 27, paying a ₺5,000 deposit. Although check-in was available after 2 PM, we arrived around 7 PM due to work. Upon arrival, we were shocked to see stink bugs on the windows, floors, and even in the jacuzzi. The sta...
We visited Sultanahmet Four Seasons, hoping to enjoy a nice coffee and dessert. Initially, the staff were attentive, and we requested to sit outside. They added us to the waiting list, which was fine since others were ahead of us. However, when it was finally our turn, they gave the spot to people w...
I used the valet service at Four Seasons Hotel Bosphorus today, and I was shocked when I was told the fee was 660₺ upon retrieving my car. In comparison, nearby hotels charge significantly less—250₺ for the first hour and 50₺ for subsequent hours. Despite market flexibility, this pricing seems unrea...
On August 28, during an outdoor cinema event at the Four Seasons Bosphorus, I experienced unacceptable behavior from a female staff member who attempted to make us move from the seats we were initially assigned. I reported this mistreatment over the phone, and Mr. M****** attempted to make up for it...
On May 22, 2023, I booked a stay at Four Seasons Vacation in Cyprus through Booking.com for July 30 to August 5. The price displayed for six nights was ₺19,234, and there was no indication on the screen that this amount was in euros or subject to currency conversion. Unlike other travel platforms, B...
At the Istanbul Four Seasons, I encountered extremely unprofessional behavior from the receptionist—a man with a ponytail and glasses. When I politely asked for the restroom location, he responded with a visibly annoyed attitude, vaguely pointing "ahead." When I asked why he seemed upset, he replied...
My friend and I visited Four Seasons Sultanahmet and wanted to sit in the garden to enjoy a drink. At first, we were denied access without any clear reason. Later, when we asked for permission to take photos, we were told it was allowed. However, immediately after, security approached us with an exc...
We went to the Four Seasons Hotel on March 18, 2023, around 7:30 PM to attend a relative’s wedding. Unfortunately, I now wish we hadn’t. It was raining when we arrived, and although we made it to the entrance without issue, we were stopped at the gate because my vehicle runs on LPG. The staff membe...