My experience at the Four Seasons Sultanahmet Café was deeply disappointing and disrespectful. Although the café is open... to everyone, it’s clear non-hotel guests are treated as second-class visitors. When my friend and I arrived for coffee, a staff member coldly informed us that certain seating area
I booked a one-night stay at Four Seasons Apart in Muğla Dalyan for my family, but the experience was a complete disappo...intment. The room we were given looked nothing like the photos sent to us. For a family of four, including two children, we were offered an unsanitary and unsafe attic-style room a
We reserved a bungalow at Sapanca Four Seasons Hotel for two nights starting September 27, paying a ₺5,000 deposit. Alth...ough check-in was available after 2 PM, we arrived around 7 PM due to work. Upon arrival, we were shocked to see stink bugs on the windows, floors, and even in the jacuzzi. The sta
We reserved a bungalow at Sapanca Four Seasons Hotel for two nights starting September 27, paying a ₺5,000 deposit. Alth...ough check-in was available after 2 PM, we arrived around 7 PM due to work. Upon arrival, we were shocked to see stink bugs on the windows, floors, and even in the jacuzzi. The sta
We visited Sultanahmet Four Seasons, hoping to enjoy a nice coffee and dessert. Initially, the staff were attentive, and... we requested to sit outside. They added us to the waiting list, which was fine since others were ahead of us. However, when it was finally our turn, they gave the spot to people w
I used the valet service at Four Seasons Hotel Bosphorus today, and I was shocked when I was told the fee was 660₺ upon ...retrieving my car. In comparison, nearby hotels charge significantly less—250₺ for the first hour and 50₺ for subsequent hours. Despite market flexibility, this pricing seems unrea
On August 28, during an outdoor cinema event at the Four Seasons Bosphorus, I experienced unacceptable behavior from a f...emale staff member who attempted to make us move from the seats we were initially assigned. I reported this mistreatment over the phone, and Mr. M****** attempted to make up for it
Four Seasons, officially operating as Four Seasons Hotels and Resorts, is a highly acclaimed international luxury hospitality company renowned for its premium accommodations and personalized service. The company was founded in 1961 by Canadian hotelier Isadore Sharp. Today, Four Seasons is majority-owned by Bill Gates through Cascade Investment and Saudi Prince Al-Waleed bin Talal through Kingdom Holding Company.
Phone Number: 1-800-819-5053 (North America Toll-Free) or +1-416-849-2124 (Worldwide Direct)
Email: There is no central customer support email publicly available for general inquiries. Customers are instructed to use the contact forms on the official website or reach out directly to the email address associated with their specific hotel or resort location.
Four Seasons operates within the global luxury travel and hospitality industry. Rather than directly owning its properties, the company functions primarily as a management firm, operating hotels, resorts, and residential developments for third-party owners while maintaining strict control over brand standards and guest experiences.
While Four Seasons is generally known for its high-end service, some guests and travelers have voiced frustrations regarding value for money and inconsistent standards across the global portfolio. The most common areas of dissatisfaction revolve around steep extra costs and property-specific maintenance.
If you have experienced issues with Four Seasons, you are not alone. Share your experience or file a complaint on Xolvie to let your voice be heard.
