We visited Sultanahmet Four Seasons, hoping to enjoy a nice coffee and dessert. Initially, the staff were attentive, and we requested to sit outside. They added us to the waiting list, which was fine since others were ahead of us. However, when it was finally our turn, they gave the spot to people who arrived later, claiming it was because they were taking photos.
This level of disorganization is unacceptable for a supposedly prestigious hotel. It felt like they were selecting customers based on appearance or status. To make matters worse, the dessert was mediocre, and the Americano was shockingly bad—even a basic café would serve a better coffee. I expected much more from this establishment and left completely disappointed.
My experience at the Four Seasons Sultanahmet Café was deeply disappointing and disrespectful. Although the café is open to everyone, it’s clear non-hotel guests are treated as second-class visitors. When my friend and I arrived for coffee, a staff member coldly informed us that certain seating area...
I booked a one-night stay at Four Seasons Apart in Muğla Dalyan for my family, but the experience was a complete disappointment. The room we were given looked nothing like the photos sent to us. For a family of four, including two children, we were offered an unsanitary and unsafe attic-style room a...
At the Istanbul Four Seasons, I encountered extremely unprofessional behavior from the receptionist—a man with a ponytail and glasses. When I politely asked for the restroom location, he responded with a visibly annoyed attitude, vaguely pointing "ahead." When I asked why he seemed upset, he replied...
I made a reservation at Sunshine Holiday Resort, but when we arrived, we were told we would be given a different room than the one we booked. When we objected, instead of helping us, the staff coldly responded, "Then leave if you don’t like it." That level of disrespect and lack of professionalism w...
I booked two rooms for five people at Sunshine Holiday Resort through Jolly Tur for a Bayram holiday stay between June 27 and July 1, 2023 (reservation numbers HD-2305EPBD and HD-2305APNC). I made the booking 1.5 months in advance, yet when we arrived at noon, we were told to wait. We didn’t get our...
Comments