5
Resolved

Ford Tourneo 2022 is Plagued with Persistent Issues

Tga
November 13, 2023 11:19 AM80

Hello, we purchased a Ford Tourneo 2022 model, and the vehicle is plagued with persistent issues. Despite our efforts, the brand is not addressing the problems, causing significant inconvenience. It's disheartening that a company can leave its customers in the dark for three months without any response. Honestly, I regret not choosing a vehicle from a different brand; even a car from an Indian brand would have likely been a better investment. I strongly advise against buying a Ford if you want to avoid unnecessary trouble.

November 13, 2023 12:06 PM (47 minutes after complaint)

Dear Customer, First of all, thank you for choosing Ford. Your notification has been received. A representative from the Ford Otosan Solution Center will contact you as soon as possible. Additionally, for your questions and requests, you can receive service from our representatives. We thank all our customers who share their opinions and suggestions with us for their trust in our brand. Sincerely, Ford Otomotiv San. A.Ş. Customer Relations

Tga
Tga
November 15, 2023 1:50 PM

Hello, this is how it goes. They say you will be contacted as soon as possible. No one has gotten back to me with any information yet.

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