I recently discovered that I was subscribed to a service called FitMe without my knowledge or consent. The most shocking part is that I have never even installed this application on my phone. Despite having no interaction with the app, a payment was taken from my account, and I only realized it after reviewing my bill.
I want this subscription canceled immediately, but there is no clear guidance on how to do it. The fact that such a charge can be applied without explicit approval raises serious concerns about both FitMe’s practices and Vodafone’s responsibility in allowing it. This feels like an unauthorized transaction, and I consider it completely unacceptable.
I request a full refund of the amount taken, confirmation that the subscription has been permanently canceled, and stronger measures from Vodafone to prevent unauthorized services like this from being added to customer accounts. No customer should be billed for a service they neither requested nor used.
I recently discovered that I was unknowingly subscribed to a service called FitMe, and Vodafone’s name was involved in the process. While tracking a shipment through Google, I was prompted with a confirmation code. Believing it was related to my delivery, I approved it—only to later realize it had s...
I was shocked to find a FitMe subscription charge reflected on my Vodafone bill, even though I had no idea what this service was or when I signed up for it. It must have happened in a moment of distraction, possibly through a deceptive pop-up or banner. I might have accidentally clicked or triggered...
While using another app, I accidentally clicked on a FitMe advertisement that appeared on screen. The moment I tapped it, an automatic membership was created without my consent, and a fee was immediately charged to my Vodafone mobile line. I never authorized this transaction—there was no confirmatio...
I recently purchased a new Vodafone line, and from the very first day of using it, a FitMe app subscription was started without my knowledge or consent. I later discovered that in July and August, a total of $15 was charged to my phone bill through Payguru for payments made to the FitMe app. When I ...
On September 1, I discovered that a FitMe app subscription — a service I have never heard of or used — was purchased through Vodafone Mobile Payment without my knowledge or consent. I never approved any payment either to FitMe or Vodafone Mobile Payment, yet ₺263.9 ($8) was charged to my line on the...
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