FitMe charged me for premium when I cancelled — how can I get a refund or stop further billing?

On October 31, 2025, I was enrolled in the Fitme app without my consent or knowledge. I did not perform or authorize any registration, and the membership was initiated through a fake SMS message. Shortly after, I was notified that a charge of $6 would be added to my Vodafone bill. My Fitme username ...

On October 25, 2025, I made a $6 payment to the Fitme app. The payment was immediately withdrawn from my account, but I have not been able to log into the app since then. My Turk Telekom mobile line is currently disconnected, which prevents access. I was provided with a Google login password, but ev...

On October 23, 2025, a $5 membership fee was charged in my name through the Fitme website without my knowledge or consent. I, Zühre C., did not authorize or approve any such membership — this transaction was made entirely without my awareness. After discovering the charge, I contacted Fitme custome...

Since July 2025, a $5 charge has been added to my postpaid Turkcell bill every month for a subscription to a service called “Fitme”, which I never authorized or subscribed to. I only discovered this issue after reviewing my phone bill, where the charge appeared under my Turkcell line number 0530****...

On October 9, 2025, at 7:20 p.m., while downloading a QR code reader app called FitMe from the Play Store, a subscription worth ₺229 ($7) was started without my consent, and the amount was deducted from my account. As soon as I noticed the charge, I contacted customer service, and they canceled the ...

A subscription service called FitMe charged me ₺240 ($7) through my mobile carrier without my consent. I was using another app when I clicked on what appeared to be an advertisement, and it instantly triggered a subscription charge through my phone line — without asking for confirmation or approval....

On September 9, 2025, a ₺229 ($7) charge was added to my Turkcell phone bill through a service called FitMe, without my knowledge or consent. Even though the “charge to my bill” feature was disabled, the payment was still processed — and I never approved or confirmed any such transaction. I contact...

On October 1, 2025, while scanning a QR code at the Biogen Club booth at Yıldız Technical University to join the club, I entered my phone number. However, without my consent or knowledge, a FitMe app subscription was automatically started, and ₺239 ($7) was charged to my Vodafone bill. This transact...

A $7 subscription to an app called FitMe was started without my knowledge or consent through my Turkcell mobile line. When I reviewed my bill today, I noticed this unauthorized charge and immediately contacted Turkcell customer service. However, I was told that nothing could be done about the existi...

On September 23, 2025, I experienced a serious issue related to a FitMe subscription. While trying to log into my smartwatch from my phone, I was asked to enter my phone number and a verification code sent via SMS. Right after entering the code, I received a message stating that ₺229 ($7) had been c...

On September 13, I was subscribed to a service called FitMe through my Vodafone line, without my knowledge or consent, simply because I accidentally clicked on an advertisement. As a result, $8 was charged for the subscription, and an additional $1 was billed under the “Charge to Bill” feature — tot...

On August 31, 2025, at 12:37 p.m., a ₺239 ($7) subscription fee for the FitMe app was charged to my Vodafone postpaid line after I accidentally clicked on something. The type of plan was not specified, and an additional ₺24.9 ($1) was also deducted as a “Charge to Bill” service fee. I only received ...

After a single accidental click, a ₺239 ($7) subscription fee for the FitMe app was charged to my phone bill without specifying which plan was purchased. Additionally, an extra ₺24.9 ($1) was deducted as a “Charge to Bill” service fee. During this entire process, I did not receive any confirmation m...

On September 1, I discovered that a FitMe app subscription — a service I have never heard of or used — was purchased through Vodafone Mobile Payment without my knowledge or consent. I never approved any payment either to FitMe or Vodafone Mobile Payment, yet ₺263.9 ($8) was charged to my line on the...

On August 22, 2025, I discovered that a $7 charge had been deducted from my Turkcell postpaid line for a FitMe monthly subscription that was started without my knowledge or consent. When I contacted Turkcell customer service, they informed me that the subscription had been canceled, but they also st...

On August 1, 2025, a $7 charge was withdrawn from my mobile line, and a FitMe app subscription was started without my knowledge or consent. I learned about this only after receiving an SMS notification. I never initiated or approved any subscription. So far, I have not contacted customer service. I...

On August 29, 2025, I apparently started a monthly FitMe app subscription via Google Play. While scanning a QR code with my phone, the subscription was activated accidentally. I’m not even sure whether a payment has been processed yet, but I want the subscription to be canceled immediately. I curre...

On August 20, 2025, a $7 charge was added to my Turkcell bill, even though I never downloaded the FitMe app and do not have any active subscription. I have no idea how such a charge was made without my authorization, and I find this situation extremely concerning. I also did not receive any confirma...

I recently purchased a new Vodafone line, and from the very first day of using it, a FitMe app subscription was started without my knowledge or consent. I later discovered that in July and August, a total of $15 was charged to my phone bill through Payguru for payments made to the FitMe app. When I ...

I’m requesting a refund for a product I mistakenly purchased from FitMe without realizing it. While I was searching for a completely different product, a link to FitMe suddenly appeared during my search. I assumed it was related to the item I actually needed, and without fully understanding what I w...

While using another app, I accidentally clicked on a FitMe advertisement that appeared on screen. The moment I tapped it, an automatic membership was created without my consent, and a fee was immediately charged to my Vodafone mobile line. I never authorized this transaction—there was no confirmatio...

I was trying to download a simple QR code scanner when, without my intention, the FitMe app got installed on my phone. I had no idea what this app even was until I saw an unexpected charge on my latest mobile bill. I never signed up, never consented to a membership, and certainly didn’t approve any ...

I recently noticed a ₺239 charge on my Vodafone bill for a FitMe subscription that I never approved, requested, or even knew existed. I received a message saying I could activate the FitMe service by entering a one-time password on their website, with the subscription fee being ₺239 per month includ...

I was shocked to find a FitMe subscription charge reflected on my Vodafone bill, even though I had no idea what this service was or when I signed up for it. It must have happened in a moment of distraction, possibly through a deceptive pop-up or banner. I might have accidentally clicked or triggered...

I am being charged ₺239 every month for a FitMe subscription that I neither use nor want. This amount is too expensive for me, and I genuinely don’t see the point in continuing to pay for a service I have never benefited from. I have not used the FitMe app at all, and it’s frustrating to watch this ...