Fitme Charged My Card for a Second Month Without My Approval

I purchased a one-month membership through the Fitme app around May 15–16, 2026, and paid $16 for the service. However, without my knowledge or approval, a second-month payment of $45 was charged to my card on June 16, 2026. I only noticed this charge today while reviewing my account transactions.

I tried to cancel my membership through the app, but I was unable to complete the cancellation because I could not find or access the necessary cancellation steps. I also could not find any section within the Fitme app where I could submit a dispute or complaint, so I am forced to report this issue here.

I request a full refund of the $45 charged without my knowledge and explicit consent, and I request that my membership be canceled immediately. I ask that the necessary investigation be completed and that my issue be resolved as soon as possible.