As a customer of FedEx, I am reporting the loss of my commercial shipment (tracking number: 390952632), which was supposed to be delivered to my company, Consultra, at our Istanbul address. The package was sent by Autexıer/FR on 02/17/2025 but never arrived within the promised timeframe. Despite multiple inquiries, FedEx has failed to provide a clear answer about the shipment’s whereabouts or offer a concrete solution.
This loss has disrupted our business operations and caused financial damage. FedEx’s failure to ensure security during transit and their lack of accountability is unacceptable. I demand that my package be found and delivered immediately or that I receive full compensation for my loss. If not resolved promptly, I will escalate this issue through legal action!
My commercial shipment with tracking number 885191222031, sent from Belgium to Istanbul, has not been delivered to me since October 15, 2025. FedEx claims there is a missing document, but I have not been asked to provide any missing paperwork. Moreover, I was never informed about which document is s...
On June 18, 2025, my products were picked up from Switzerland and were initially scheduled for delivery on June 20. However, the shipment was first delayed for two days in Switzerland, then unnecessarily routed through multiple countries. Later, FedEx sent an apology email explaining that the delays...
I am experiencing a serious issue with FedEx cargo at Özdemir Customs Brokerage, Istanbul branch. My gift package (tracking number: 884774276863) has not been delivered to me and has been held in customs for about three days. Despite my willingness to complete all necessary procedures and payments, ...
On October 12, 2025, my shipment with tracking number 1ZA294D26800136727 has been missing since Wednesday, October 8, 2025. I contacted UPS customer service, and they told me I would be informed soon. However, it has been four days, and I still haven’t received any update. This shipment was suppose...
On June 16, our shipment arrived at Istanbul customs via FedEx Express from France. Since then, we have been unable to clear the shipment because FedEx has incorrectly prepared the ATR document three separate times. This repeated mistake has prevented us from completing customs clearance and severel...
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