FastFormation Took My Money but Provided No UK Director Service

First of all, we would like to express our regret for the dissatisfaction you have experienced. As Fastformation, our primary priority is to provide our customers with transparent, legal, and solution-oriented services. In response to the feedback you have provided, we would like to clarify the process details as follows: About the Director Appointment Service The director appointment service offered for your UK company in question was completed within the specified period and recorded in the relevant official records. The director indicated in your company documents was legally appointed and registered with the Companies House system. However, we would like to point out that special platforms such as Amazon carry out additional evaluation processes according to their own internal policies and algorithms. Such platforms have full independent authority to decide whether to accept certain individuals as directors or to request additional verification. This is not unique to the service provided by us, but is a common practice for many professional providers globally. Despite the issues mentioned in your complaint: • Upon your request, the relevant person was contacted, • Documents were shared with Amazon, • Necessary explanations and guidance were provided to you, • Additional documents were supplied as per your request. Support was provided to you throughout all these processes, and we do not have the authority to intervene in the acceptance processes of the platform. Nevertheless, we would like to state that we are ready to contact you again to improve your experience. As always, you can contact us directly or through our support channels. Sincerely, Fastformation Support Team