FamPay DigiGold Sell Option Not Working After 48 Hours

I am using the FamPay DigiGold service and purchased Digi Gold worth ₹18 on 06/09/2026. According to the information shown in the app, it should be possible to sell the gold after 48 hours. However, from 08/09/2026 onwards, every time I try to sell, the app repeatedly shows the message “you can sell it 48 hours after purchase” and does not allow me to complete the sale. More than 48 hours have passed, yet I am still unable to access my own money because the sell option is effectively not working. I urgently need this amount, but the system keeps displaying the same 48‑hour message each time I try to sell. My FamPay account is registered with the phone number 7339779***. I contacted the FamPay support assistant within the app, but only received automatic responses that did not offer any useful or relevant solution, and I still have no clear information about when or how I will be able to sell or get my money back. I request that this issue be resolved urgently by either enabling the sell option for this Digi Gold purchase immediately or refunding the ₹18 to my linked account as soon as possible so that I can access my funds without any further delay.