FamPay Wrong Payments to PhonePe User

I am writing regarding two wrong payments I made today from my FamPay account to a PhonePe user named Imran, who I now believe to be a fraudster. The first transaction was for ₹449 and the second for ₹1,800, both sent from my FamPay account to his PhonePe number. These payments were made by mistake and after sending the money I asked him to return the amounts, but he did not send anything back from his side. Because of this, I have suffered a clear financial loss and I am very stressed about the situation. I request FamPay to urgently look into these two transactions made today to the PhonePe user Imran, identify the receiving account and, if possible, reverse or recover the total amount of ₹2,249. I also request that you take appropriate action against this user if any fraudulent activity is detected and inform me in writing about the result of your investigation.