Wrong UPI Transfer on FamPay

I am writing to raise an issue regarding a wrong UPI transfer made through my FamPay account and to request a full refund of the amount. On 4 September 2026, I made a UPI transfer of ₹190 from my FamPay account, but the money was mistakenly sent to the wrong person. The transaction is linked to the reference/ID 01a06ab6-0203-7e8f-a502-e560aaffaa91. I only realised after the payment was completed that it had gone to an unintended recipient, and I do not know or deal with this person. I do not have additional proof apart from the transaction in the FamPay records, but the payment clearly appears in my FamPay transaction history as a completed transfer. Since this transfer was made to the wrong person and I have received no goods or services in return, I consider this an incorrect and unintended transaction. I kindly request that FamPay urgently investigate this wrong UPI transfer, contact the receiving bank or service if necessary, and arrange a full refund of the ₹190 back to my original funding source or FamPay balance. I also ask you to inform me in writing about the steps you can take in such cases and the final outcome of this particular transaction. I expect your support in resolving this matter as soon as possible, and I would appreciate a prompt response.