I bought an electric vacuum cleaner from a well-known online shopping platform about a year ago, with the promise of a 2-year warranty and the Fakir brand. Unfortunately, the parquet and carpet button on the vacuum's main nozzle broke before a year had passed, and the nozzle's gasket began to open, causing air leaks. I contacted Fakir for assistance because it was still under warranty. They quickly dismissed my claim, claiming that the nozzle was not covered under warranty. I would not have chosen this brand if they had only mentioned that the main body was covered by warranty at the time of purchase. It is unacceptable to sell such low-quality products that break within a year and to provide such poor customer service. I urge consumers to choose more reputable companies, as my experience with Fakir has been disappointing and frustrating.
I just bought a Fakir electric vacuum cleaner and the button already broke. I rang the authorized service center to let them know what was up, and they were all like, "You gotta pay up, dude. It's totally your fault." They didn't even check out the product. We buy stuff with a warranty so we don't h...
I sent my Fakir S770 robot vacuum, which had the same problem twice within a month, for a replacement under warranty. It's been 1.5 months, and they haven't returned it to me. They missed the legal deadline, and now my money has gone to waste. I regret doing business with them, and I hope they stop ...
I purchased a Fakir Vacuum Pro electric vacuum cleaner from a Media Markt store, and just 6 months after purchase, one of the wheels broke. During the sale, I was told, “If you have any issues, we will help you,” and I was also offered an extended warranty. When the issue occurred, I handed the prod...
I bought their robot vacuum cleaner and it started malfunctioning just after a few weeks. I reached out to the company, but they just kept giving me the runaround. It's been 3 long months now and I'm still struggling to get my problem resolved. It's just so frustrating, you know? I mean, it's not li...
The Fakir Bolt X Plus Aqua 8472 Moon Gray cordless upright vacuum stopped functioning after a loud noise from the main LED-lit brush head, which also holds the mop attachment, caused the roller brush to stop spinning. This happened one year after purchase, rendering the vacuum unusable. When I took ...
Comments