Unauthorized Epoch.com Charge and Large Fraud Transaction Detected

On August 16, 2025, at around 6:42 PM, a charge of approximately $280 was made on my QNB credit card in the name of Erka Etkinlik (Erka Organization). I absolutely did not make this transaction, and my card information was used without authorization. Earlier that same day, at around 3:00 PM, an additional charge of approximately $1 was made from a company called Epoch.com, which I did not notice at the time.

I immediately contacted QNB, reported the situation, and had my card canceled. The bank informed me that the transaction was still pending and that I would need to apply again the next day for a refund. I also tried to contact Erka Etkinlik, but since it was outside of business hours, I could not reach them and received no response.

The fact that such transactions can be carried out so easily indicates that security measures are insufficient. Especially for large transactions, there should at least be a password or additional verification required. I request a full refund of my money and demand that Erka Etkinlik and the relevant institutions strengthen their security measures and take the necessary steps to prevent such incidents. I expect a clear explanation and a resolution to this issue.