My Electrolux Refrigerator Developed Cracks and Mold on the Inside
I've been dealing with numerous issues with our Electrolux fridge. While the service acknowledged the problems, customer support avoided addressing the flaws in the product. The fridge has cracked, developed mold, and is ruining our food. Even after sending photos to customer service, they claimed there was nothing they could do. I asked, "What more needs to happen for the issue to be fixed?" Still, no solution. The service is also displaying an unprofessional attitude, leaving me stuck in this ordeal. I'm eagerly awaiting the resolution of the product defects.
Dear Valued Customer Mr. Necati K., We would like to express our gratitude for choosing our brand and for taking the time to share your valuable opinions with us. Your feedback is very important to our company and to us. On our journey towards customer satisfaction with our slogan "Shape living for the better," we always show great interest in suggestions that will further elevate the already high standards of our company, which operates with a reliable service approach. We kindly ask you to continue sharing your thoughts about our company's products and services so that we can provide you with better service. You can reach us on weekdays and Saturdays between 09:00 – 19:00. We would like to inform you that we will get back to you as soon as possible and that we would like to hear about the issue from you again. We thank our consumers who share their views and suggestions for their trust in our brand. Electrolux Customer Service
