I've been dealing with numerous issues with our Electrolux fridge. While the service acknowledged the problems, customer support avoided addressing the flaws in the product. The fridge has cracked, developed mold, and is ruining our food. Even after sending photos to customer service, they claimed there was nothing they could do. I asked, "What more needs to happen for the issue to be fixed?" Still, no solution. The service is also displaying an unprofessional attitude, leaving me stuck in this ordeal. I'm eagerly awaiting the resolution of the product defects.
I bought an Electrolux refrigerator in August 2022. The staff who brought it to our new house set it up, and everything looked good. But when I plugged it in a week later, the freezer was working, but the top part wasn't cooling much at all. I called customer service right away, but they told me to ...
We'd had the Electrolux washing machine for a year and a half when we noticed a crack inside the detergent compartment. We assumed that we had not caused the problem and requested assistance. A technician arrived, inspected the situation, and took photos, but no one contacted us after that. When we ...
Since the day we purchased our Electrolux refrigerator from Teknosa on March 25, 2023, there have been dents on the door. At first, they were not very noticeable, but over time, they became deeper. When we asked the service team, they said the dents might have occurred due to pressure during storage...
The Electrolux fridge I bought at Media Markt rusted in just one year, even though there was no water on it. The service team said it was a "user error" when they got there. Once these items are sold, this brand stops making them completely. The customer service rep said, "There's nothing here that ...
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