The Electrolux fridge I bought at Media Markt rusted in just one year, even though there was no water on it. The service team said it was a "user error" when they got there. Once these items are sold, this brand stops making them completely. The customer service rep said, "There's nothing here that would cause rust." The headquarters always say "user error," which means they sell you the product and are no longer responsible for it. This brand has made me feel bad. In the same way, the glass on the stove is of terrible quality and gets stained easily. They also said it was a "user error" and avoided taking responsibility. I'm writing a complaint because the service has caused me a lot of trouble.
The lower plastic part of the Electrolux blender that I bought from Media Markt broke within a month due to the weight of the glass and then shattered from the point where it cracked. I returned it to the store and requested a refund. They returned the product three times to the service center, each...
A year ago, I bought a full-size, 10 kg capacity Electrolux washing machine. Both the front and side panels rusted within a year. I contacted headquarters, and a service team was dispatched to inspect. They stated that this problem had never occurred with this model before and took photographs durin...
I bought a dryer at Media Markt, but when they came to set it up, they saw a dent on the side of the machine and wouldn't do it. We asked for a replacement, and they said it would be there in 15 to 20 days. The service left the machine and its packaging in the middle of our living room. I called cus...
I bought an Electrolux refrigerator in August 2022. The staff who brought it to our new house set it up, and everything looked good. But when I plugged it in a week later, the freezer was working, but the top part wasn't cooling much at all. I called customer service right away, but they told me to ...
On November 23, 2022, I purchased an Electrolux dryer from Media Markt. In March 2024, I sent the machine to service for maintenance. The service performed the maintenance, checked the machine, and returned it, stating there were no issues. However, about 10 days later, on April 9, 2024, the machine...
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