I recently discovered that an eDreams Prime membership was started on my account without my knowledge or consent, and a total of €119.99 (around ₺) was withdrawn from my bank account. I have no idea when or how this subscription was activated—there was no clear notice, no confirmation email, and certainly no approval from me.
eDreams has become extremely frustrating to deal with. Their system seems designed to trick users into unwanted memberships, and there is no easy or transparent way to cancel. I never wanted this membership in the first place.
I need immediate instructions on how to cancel my eDreams Prime subscription and how to get my money refunded. I didn’t use the service and did not authorize the charge. This is unacceptable. eDreams must take responsibility and resolve this issue without delay.
On November 25, 2025, I noticed that €119.99 had been charged to the credit card linked to my eDreams account without my knowledge or consent, listed as a “Prime Annual” fee. The transaction appears in my card activity as originating from Barcelona. I only created an account and registered my card ...
eDreams charged me €89 for Prime Membership without my consent. Without my knowledge or agreement, eDreams charged me €89 for a Prime membership that I never subscribed to. I am now unable to reach their customer service to address this issue. I did not authorize this charge, and I am demanding a fu...
I purchased a single flight ticket through eDreams and was automatically enrolled in their Prime membership without my knowledge or consent. At first, they withdrew a small amount—around €5—from my account. I noticed it and immediately canceled the so-called membership. Despite canceling, on April 1...
On August 19, 2025, I discovered that ₺349 was withdrawn from my credit card (last four digits 0017) by eDreams for a so-called “Premium membership.” This charge was made without my knowledge or consent, and I had never agreed to enroll in such a service. This is the first time I have ever encounter...
On 08.09.2025, a charge of €99.99 was taken from my credit card by eDreams without my knowledge or approval. I never signed up for a membership, never authorized any subscription, and never gave consent for this payment. It is unacceptable to be charged for a membership that I never applied for. I ...
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