On May 27, 2024, I decided to buy a flight ticket from Mallorca to Barcelona using eDreams as it offered a slightly lower price. Today, I got a notification from my bank about an unauthorized activation of a one-year Prime membership, and they automatically charged my card for it.
I didn't have a membership before, but I received a Prime discount, and my membership was automatically activated today with the payment charged to my card. So far, my experience with eDreams had been satisfactory and I hadn't come across any issues. I don't want a yearly membership.
As the membership and payment started today, I would like to request a refund. Unfortunately, during my recent phone call, I was told that I would not be able to get a refund for my money.
Considering the circumstances, I must express my disappointment and kindly ask for a refund.
On July 17, 2024, €89.99 was charged to my credit card for an eDreams Prime membership. When I purchased my ticket this month, there was no indication of a Prime membership, and I am usually careful about these things. I had used a one-month free trial, but it seems they reflected it as a continuati...
On July 17, 2024, my credit card was charged an eDreams Prime membership fee of 89.99 euros. When I purchased my ticket a month ago, there was no indication of Prime membership. I am cautious about this. They made it appear as if I used it for free for one month and then continued, but I did not pro...
On November 25, 2025, I noticed that €119.99 had been charged to the credit card linked to my eDreams account without my knowledge or consent, listed as a “Prime Annual” fee. The transaction appears in my card activity as originating from Barcelona. I only created an account and registered my card ...
On October 25, 2025, an eDreams Prime membership was created without my knowledge, and my card was charged €99.99. Since my card allows online purchases, the payment went through successfully, and the transaction was linked to my email and mobile number. I tried contacting the company by email but c...
I purchased a single flight ticket through eDreams and was automatically enrolled in their Prime membership without my knowledge or consent. At first, they withdrew a small amount—around €5—from my account. I noticed it and immediately canceled the so-called membership. Despite canceling, on April 1...
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