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eDreams "Unauthorized Prime Membership Charge Complaint"

Hikmet
Hikmet
eDreams
May 30, 2024 11:17 AM645

On May 27, 2024, I decided to buy a flight ticket from Mallorca to Barcelona using eDreams as it offered a slightly lower price. Today, I got a notification from my bank about an unauthorized activation of a one-year Prime membership, and they automatically charged my card for it.

I didn't have a membership before, but I received a Prime discount, and my membership was automatically activated today with the payment charged to my card. So far, my experience with eDreams had been satisfactory and I hadn't come across any issues. I don't want a yearly membership.

As the membership and payment started today, I would like to request a refund. Unfortunately, during my recent phone call, I was told that I would not be able to get a refund for my money.

Considering the circumstances, I must express my disappointment and kindly ask for a refund.

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