On July 17, 2024, €89.99 was charged to my credit card for an eDreams Prime membership. When I purchased my ticket this month, there was no indication of a Prime membership, and I am usually careful about these things. I had used a one-month free trial, but it seems they reflected it as a continuation. However, I did not provide my card information for Prime benefits; I only purchased my flight tickets and made the payment. My card details are not registered on the site. This charge was made unlawfully. I had to cancel my card, but since it shows as a pending transaction, I will be writing a dispute letter to the bank. I am requesting a refund for the €89.99 Prime membership fee, as I do not intend to use the services. I have even deleted the app. What can I do about this situation?
On July 17, 2024, my credit card was charged an eDreams Prime membership fee of 89.99 euros. When I purchased my ticket a month ago, there was no indication of Prime membership. I am cautious about this. They made it appear as if I used it for free for one month and then continued, but I did not pro...
On October 25, 2025, an eDreams Prime membership was created without my knowledge, and my card was charged €99.99. Since my card allows online purchases, the payment went through successfully, and the transaction was linked to my email and mobile number. I tried contacting the company by email but c...
I purchased a single flight ticket through eDreams and was automatically enrolled in their Prime membership without my knowledge or consent. At first, they withdrew a small amount—around €5—from my account. I noticed it and immediately canceled the so-called membership. Despite canceling, on April 1...
Last year, I purchased a flight ticket and was redirected to the eDreams website to complete the booking. Without my consent, they charged me €89 (₺) for a Prime membership that I never signed up for. I never agreed to any subscription. After a long and frustrating back-and-forth with their customer...
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