I used eDreams Prime to book an Airlink flight to Durban on 14 November, and since then I have noticed three separate extra charges on my bank account under the description “eDreams Prime Barcelona”. These charges were deducted on 12 November, 28 November and again today, with a total amount of 229 taken from my account. I did not knowingly subscribe to any recurring Prime service, and I was not clearly informed that I would be charged repeatedly. When I realised the repeated debits, I went to my bank and they changed my card, but the bank could not reverse these payments. I also could not find a proper phone number or contact channel for eDreams to resolve this. I request the immediate cancellation of any eDreams Prime subscription or automatic payments linked to my name and email, and I want these recurring charges to stop completely. I also ask for clear written confirmation that the subscription has been cancelled and that no further money will be taken from my account.
On November 25, 2025, I noticed that €119.99 had been charged to the credit card linked to my eDreams account without my knowledge or consent, listed as a “Prime Annual” fee. The transaction appears in my card activity as originating from Barcelona. I only created an account and registered my card ...
I recently discovered that an eDreams Prime subscription was charged to me without my authorization. On 15 October, 15 November and 15 December 2025, amounts of R195 were debited from my account via my FNB card for eDreams Prime, even though I did not knowingly subscribe to this service and did not ...
I am filing a complaint against eDreams Prime because they have made two charges to my account without my authorization. On November 3rd and again on December 3rd, I was charged 25.90 each time, even though I did not give any consent for these payments nor did I request such a service. These charges...
I am writing to formally file a complaint against eDreams, headquartered in Barcelona, Spain. In one month alone, eDreams charged my bank account three times, each for €89.99, without my authorization, totaling €269.97. These charges were for a one-year "Prime Membership," a service I never consente...
I recently discovered that eDreams has been charging me for a subscription without my consent. Three days ago, I noticed unauthorized charges totalling 189.98 euros taken from my debit euro account. I did not knowingly subscribe to any such service, and these payments came as a complete surprise to ...
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