I’m beyond frustrated with SunExpress right now. My flight is less than 36 hours away, and despite countless attempts, I’ve been completely unable to check in—both through the official website and the mobile app. I’ve entered every single detail correctly, multiple times, on different devices, at different times of day, and yet I keep getting the same annoying error: “Element not found.”
No matter what I try, the system refuses to let me proceed. This is not just a technical issue—it’s unacceptable service. I shouldn’t have to waste hours dealing with a broken check-in system when I should be preparing for my trip.
SunExpress, fix your system immediately. I expect to check in without further delay and receive confirmation promptly. Stop wasting your customers’ time and provide a functional platform that actually works.
As soon as online check-in opened—36 hours before my flight—I attempted to check in multiple times through both the SunExpress website and mobile app. Despite entering all required information correctly, the system kept throwing an error message: “Element not found.” Because of this repeated technic...
I am very frustrated with SunExpress’s online check-in system. My flight is tomorrow, and since check-in opened 36 hours before departure, I have been trying multiple times to complete the process using both the website and the mobile app. Despite entering every single detail correctly—name, PNR, de...
I’m flying with SunExpress, and my flight is less than 24 hours away. I’ve been trying to check in online, both through their official website and mobile app. However, every time I enter my correct passenger details, I receive an “Element Not Found” error. This issue has been persistent, and no matt...
I attempted to check in for my SunExpress Airlines flight 36 hours before departure, right after check-in became available. Despite entering all required details correctly multiple times on both the website and the app, I encountered repeated errors. The system keeps showing an "Element not found" e...
I’ve been trying to complete my check-in with SunExpress Airlines ever since the check-in window opened, but both the website and the mobile app keep returning errors. I’ve entered all required information accurately and multiple times, yet I continue to receive the same technical error: “Element no...
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