I purchased the Dyson 360 Vis Nav robot vacuum directly from the official website, expecting a premium, intelligent cleaning experience. After a while, the first device began malfunctioning—it couldn’t map properly and often failed to return to the dock. I sent it to service, and to their credit, Dyson replaced it with a new unit.
But unfortunately, the replacement unit has its own serious issues. It fails to recognize and clean several rooms, despite being set up with clear room divisions. When it does go into a room, the cleaning quality is poor, and the mapping performance is still unreliable—not what you'd expect from a top-tier product. To make matters worse, the new unit makes a loud squeaky noise from the wheels during operation, and it’s uncomfortably noisy overall.
This is the second time I’ve had to deal with problems on a product that’s supposed to make life easier—not harder. The performance of both units has been far below Dyson’s promises and definitely not worth the price I paid (₺). Dyson, I’m officially requesting a full refund and return. After multiple chances, this product has failed to deliver, and I no longer have confidence in its reliability.
I purchased the Dyson 360 robot vacuum, but I am completely dissatisfied with its performance. The device consistently fails to map rooms accurately, skips areas, and doesn’t clean along the edges or corners of walls. It performs erratically, often missing parts of the room, and struggles to return ...
I purchased the Dyson 360 Vis Nav robot vacuum as part of my dowry, so I only had the chance to try it out after I got married. Unfortunately, I’ve never been able to use it properly—not even once. The robot simply cannot complete mapping. It occasionally maps two rooms but even then skips corners a...
I own the Dyson 360 Vis Nav robot vacuum, and it has been a huge disappointment. From day one, the device has completely failed to perform mapping, which is one of its core features. No matter what I try, it cannot create a usable map, making it practically useless for scheduled or remote cleaning. ...
I have a serious complaint about my Dyson 360 Vis Nav™ robot vacuum. The product simply does not work properly, and it’s been a huge disappointment from the start. Mapping is nearly impossible—it constantly creates inaccurate maps, and I wasted an entire day just trying to get one usable layout. Ev...
I’m having serious issues with my Dyson 360 Vis Nav robot vacuum, and I regret spending so much on a product that fails to deliver on its promises. From the beginning, mapping has been problematic—even after repeated attempts, the robot struggles to create an accurate layout of my home. It was also...
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