On January 2, 2023, I placed an order for a Dyson V12 Detect Slim, and I received it on January 5, 2023. Due to a surplus, we sent back an extension product from Dyson on January 5th, using the same cargo company that originally delivered it. It has been 17 days since I requested a refund, but I have yet to receive it. The return process was transferred to a different team on January 19, but it hasn't been completed as of this writing. Unfortunately, it appears that I am not the only one who has had a negative encounter with Dyson. People are still waiting for their refunds after more than a month has passed. Since Dyson's return policy appears to be difficult to navigate, I would caution others against making any purchases from their store.
Dyson has been such a pain to deal with. Can't believe how much trouble they're causing me. I bought the Dyson V15 Detect Slim on April 20th, but I ended up sending it back to the company on April 27th without even opening it. still haven't gotten my refund even though it's been 12 days and I have ...
I bought a product from Dyson's website on December 13, 2023, and then returned it on December 19, 2023. Unfortunately, the refund has not been credited to my card yet. After making multiple attempts to reach out, I have only received a generic response stating that my complaint has been passed on t...
I ordered the Dyson V12 Detect Slim on December 2, but two days later, I still can’t track my order on Dyson’s website. When I contacted customer service for help, they were completely unhelpful and couldn’t even confirm my order. This is incredibly disappointing and not what I expected from Dyson....
On December 23, 2022, I placed an order for a Dyson V12 Detect Slim cordless vacuum cleaner on the company's website. Despite the fact that an order number was generated and payment was taken from my credit card, I was not provided with any details about the purchase. After waiting three days, a rep...
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